Privacy Policy

1. Information We Collect

We collect information necessary to provide our services effectively and securely.

1.1 Information You Provide

• Business name, contact person, phone number, and email
• Billing and payment details
• Access credentials voluntarily shared (e.g., social media, analytics, ad accounts)
• Files, creatives, or media uploaded through the Sevorse Partner Portal
• Communications through WhatsApp, email, or support channels

1.2 Information Collected Automatically

• Device, browser, and IP information
• Activity logs on Sevorse dashboards
• Cookies, analytics identifiers, and session data
• Usage metrics from AI-based tools for performance optimization

1.3 Third-Party Data

If you link third-party services (Google, Meta, payment gateways, etc.), we may receive limited data as authorized by you and governed by their own privacy policies.

2. Purpose of Data Use

We use your information strictly to:

• Deliver and maintain Sevorse services and features
• Conduct AI-powered business audits and generate reports
• Customize dashboards, insights, and recommendations
• Communicate about updates, invoices, and support
• Analyze aggregated usage to enhance our tools
• Ensure security, fraud prevention, and compliance

We do not sell, rent, or trade your personal or business data under any circumstance.

3. Data Processing & Legal Basis

Processing of data is based on:

• Contractual necessity – to deliver services you subscribed to
• Legitimate business interest – for analytics and performance improvement
• Consent – for marketing communications and optional add-ons

You can withdraw consent at any time by emailing contact@sevorse.com.

4. Cookies & Tracking

We use cookies and similar technologies for:

• Session management
• Analytics (Google Analytics, internal insights tools)
• Personalization of Sevorse dashboards

You may disable cookies in your browser, though some features may not function fully.

5. Data Storage & Security

All data is securely stored on encrypted servers hosted in India and/or trusted cloud infrastructure providers.

Sevorse implements AES-256 encryption, access control policies, and continuous monitoring.

Only authorized Sevorse team members and contracted support personnel have access — under strict confidentiality obligations.

6. Data Retention

Partner and client data is retained for the duration of the partnership and up to 24 months after termination for audit and legal purposes.

You may request data deletion after project completion, except where retention is required by law.

7. Data Sharing & Third Parties

We may share limited data with:

• Verified technology vendors (hosting, analytics, cloud services)
• Payment gateways for billing
• Legal or regulatory authorities if required by law

All vendors are bound by Data Processing Agreements (DPAs) ensuring equal levels of protection.

8. Your Rights

Depending on applicable law, you may:

• Request access to the data we hold
• Correct or update your information
• Withdraw consent or request deletion
• Request export of your data

Email all such requests to contact@sevorse.com. We respond within 15 working days.

9. Data Transfer Outside India

If your data is processed or stored outside India, we ensure compliance with applicable cross-border transfer rules and use of privacy-compliant infrastructure.

10. Children's Data

Sevorse services are intended for business users aged 18 and above. We do not knowingly collect data from minors. If discovered, such data is deleted immediately.

11. Updates to This Policy

We may update this Privacy Policy to reflect legal or operational changes.

The latest version will always be available at www.sevorse.com/privacy.

Material changes will be communicated via email or dashboard notification.

12. Contact Us

For any privacy or data-related questions, reach out to:

📧 contact@sevorse.com

🏢 Sevorse , Bangalore, India

🌐 www.sevorse.com